Alabama Utility Laws In the State of Alabama, the Alabama Public Service Commission regulates the state’s electric, natural gas, wireline telecommunication, private water and private waste water utilities, implements respective legislation, and offers customer assistance in resolving consumer complaints. If you are unable to resolve a billing dispute with your utility company, the Alabama Public Service Commission will act as an arbitrator. Alabama Public Service Commission Contact Information: Complaint Department: 334-242-5211 In-State Toll Free Number: 800-392-8050   Alabama Public Service Commission Rules and Laws: The Alabama Public Service Commission has rules and laws set in place for each type of utility that protect consumers from bad billing practices. These can be found in the Alabama Public Service Commission General Rules.   How We Can Help TriStem is a utility bill audit company. We are consumer advocates. If you believe you have been overcharged on your utility bills, we can help. Our company obtains refunds from utility companies for overcharges and our only fee is a percentage of the refunds and savings obtained. Contact us today to have us audit your bills and verify that you are being charged correctly. We work in all 50 states. Our clients are businesses and large consumers of electricity. We do not audit residential accounts, but we can attempt to point you in the right direction. 1-800-234-7937
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635 N. Robinson Dr., Ste. G
Robinson, TX 76706

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Phone: (254) 420-1200
Toll-free: (800) 234-7937
FAX: (254) 300-9029

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Monday - Friday 8:00 a.m. - 5:00 p.m
Closed Saturdays and Sundays