Utility Bill Auditing
TriStem is a team of dedicated professionals passionate about bringing awareness to the challenges consumers face in regard to utility cost containment, billing practices and accountability. We strive to provide the very best service for our clients and proof of our dedication is evident in our results
Read what some of our happy customers have to say about our services
Below are just a few examples of monies TriStem has helped clients recover from a combined electric, street light, gas and water audits. In addition, TriStem has helped many realize significant savings on future billings.
Client | Recovery |
|---|---|
| City of New Orleans, LA (2001-2004) | $9,227,000 |
| City of New Orleans, LA (1994) | $6,200,000 |
| U.S. Postal Service (NY & NJ) | $3,401,977 |
| City of St. Louis, MO | $1,878,031 |
| U.S. General Services Administration | $1,509,477 |
| Texas Department of Transportation | $1,500,000 |
| Sewerage & Water Board of New Orleans | $1,050,000 |
| Texas Tech University | $1,044,000 |
| City of Fort Stockton, TX | $944,261 |
| City of Houston, TX | $717,158 |
| City of Savannah, GA | $550,000 |
| Michigan Department of Transportation | $424,608 |
| Louisiana Department of Transportation & Development | $408,819 |
| City of Las Vegas, NV | $321,911 |
| City of Tyler, TX | $305,219 |
| City of Scottsdale, AZ | $278,129 |
| City of Abilene, TX | $256,334 |
| City of Nacogdoches, TX | $239,495 |
| La Joya ISD, TX (1997 & 2008) | $236,199 |
| Jefferson County, TX | $200,000 |
| Arizona Department of Corrections | $193,229 |
| City of Longview, TX | $128,156 |
| Los Fresnos Consolidated ISD, TX | $128,145 |
| City of Sherman, TX | $122,626 |
| Arizona Department of Transportation | $106,000 |
| Pasadena ISD, TX | $105,198 |
| City of Overland Park, KS | $81,550 |
| City of Lufkin, TX | $75,694 |
| City of Arlington Heights, IL | $72,481 |
| Kansas City Aviation Department, MO | $66,698 |
| City of Avandale, AZ | $33,476 |
| City of Rome, GA | $32,031 |
635 N. Robinson Dr., Ste. G
Robinson, TX 76706
Phone: (254) 420-1200
Toll-free: (800) 234-7937
FAX: (254) 300-9029
audit@tristem.com
Monday - Friday 8:00 a.m. - 5:00 p.m
Closed Saturdays and Sundays
This was a very unusual case, to say the least. There were serious billing issues including street light overcharges and maintenance not done on some of the 54,000 street lights in the City.
As a result of TriStem’s work, the City of New Orleans recovered $15 million over a 10 year span, primarily in street lighting and maintenance overcharges.
The City of New Orleans continues to benefit on a monthly basis from TriStem’s work. At the conclusion of the audit, the City was saving over $500,000 annually, and all of it’s accounts were being billed at the proper rate schedules. Faulty meters were replaced, and the City obtained the first detailed inventory of street and highway lighting in more than 20 years. Also as a result of TriStem’s work, the utility company agreed to bring street light maintenance up to an acceptable standard.
TriStem’s work for the City of Las Vegas commenced in November 2007. The audit scope covered approximately 3,000 electric accounts with $255,000 spent monthly on street lights. The review included current and historical billing records, utility providers’ rates and tariffs, Nevada Administrative Code and Nevada Revised Statues’ provisions applicable to utility billing, and various facility records provided by the City.
On site comparisons of the utility provider’s inventory to the lights on the street revealed a 53% error rate on billing for unmetered lights. TriStem also found 41 metered lighting accounts had been overbilled every month for at least 6 years, resulting in a $252,582 refund to the City. Negotiations are on-going for unmetered lighting errors, estimated at $200,000+.
-Abilene, TX
-Arlington, TX
-Beaumont, TX
-Corpus Christi, TX
-Fort Stockton, TX
-Houston, TX
-Killeen, TX
-St. Louis, TX
-San Angelo, TX
-Savannah, GA
-Scottsdale, AZ
-Tyler, TX
and countless others.
TriStem has building 32 years of experience in auditing utility bills. Street light bill audits are extremely specialized. Other utility bill audit firms come to us for our expertise. Hundreds of hours are spent analyzing documents in-house. Depending on the suspected errors, several days to several weeks are spent in the field to verify billing records. When you hire TriStem, you are getting a valuable service not found anywhere else. Call TriStem today at 800-237-7937 for your free consultation!
